Privacy

1. Who We Are
Breathe Africa is a South African-based bespoke travel company. We curate personalized safari and cultural travel experiences across Africa. We serve customers globally, including in the United States, the European Union, and the United Arab Emirates (Dubai).

2. Personal Data We Collect
We may collect and process the following categories of personal information:

• Identity Data: Name, date of birth, nationality, passport details.
• Contact Data: Email address, phone number, mailing address.
• Booking Data: Travel preferences, trip history, special requirements.
• Payment Data: Credit card information (processed securely via third-party payment providers).
• Technical Data: IP address, browser type, device type, and website usage through cookies and analytics.

3. How We Use Your Data
We use your personal data to:

• Fulfill bookings and deliver travel services
• Personalize your travel experience
• Send confirmations, itineraries, and travel-related updates
• Respond to inquiries and support requests
• Improve our website, marketing, and customer service
• Comply with legal obligations

We do not sell or rent your data to third parties.

4. Legal Basis for Processing
We process your data under the following legal bases:

• Consent (e.g., marketing communications)
• Contractual necessity (e.g., travel bookings)
• Legal obligations (e.g., tax compliance)
• Legitimate interest (e.g., improving customer experience)

For EU and UK residents, processing complies with the General Data Protection Regulation (GDPR). For South African residents, we comply with the Protection of Personal Information Act (POPIA).

5. Data Sharing
We may share your data with:

• Travel suppliers (lodges, guides, airlines, etc.) as necessary to fulfill your trip
• Payment processors and CRM tools
• Regulators or law enforcement when required by law
• Third-party service providers under strict confidentiality agreements

6. International Transfers
Your personal data may be transferred to and stored outside your country of residence, including South Africa, the USA, or the EU. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent frameworks.

7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Your Rights
You have the right to:

• Access your personal data
• Correct or update your data
• Request deletion (where legally permissible)
• Withdraw consent
• Lodge a complaint with a data protection authority

To exercise your rights, email us at bookings@breatheafricatravel.com.

9. Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience. You can manage your cookie preferences in your browser or via our cookie banner (where applicable).

10. Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact:

Breathe Africa
SAWC 200KU Springvalley farm
R531 Orpen Road
Kruger National Park
Limpopo, South Africa 1380
bookings@breatheafricatravel.com